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Information Technology Services

Managed Technology

Administering a finely tuned technology environment is essential to your credit union’s business. Our Managed Technology solution advances stable, smoothly operating computer systems by remotely monitoring and managing your computer infrastructure, application and networks.

Value to Your Management

  • PEACE OF MIND
    Your systems are monitored 24x7x365 to mitigate potential or imminent issues before they occur (equipment failures, virus behavior, hacking threats, outages, etc.).
  • SAVE MONEY
    Managed technology protects the significant investment your credit union has made in its computing environment.
  • CONSIDER FLEXIBLE CHOICES
    • Onsite system management
    • Offsite system hosting
    • Hybrid onsite and offsite

Value to Your Operations

  • REDUCE EFFORT
    A centralized operations center features comprehensive system management and diagnostic tools, reducing the burden on operations.
  • COMPREHENSIVE SUPPORT
    Server management, network administration, storage, backup, data recovery and computer monitoring may all be handled by these services.
  • ENHANCE CONTINUITY
    Configuration information for network devices is backed up to facilitate rapid recovery in the event of a failure.

Value to Your IT Department

  • LEVERAGE YOUR RESOURCES
    Services can fill in gaps in expertise. This allows your IT staff to concentrate on strategic initiatives rather than responding to day-to-day alerts and troubleshooting.
  • SUPPORT YOUR RESOURCES
    Your credit union’s personnel can be supported “in parallel” with your rules and procedures.
  • EXECUTE PROJECTS
    As-needed support for new initiatives or projects can be arranged.

Value to Your Staff

  • SUPPORT YOUR STAFF
    Resolve your employees’ computer issues promptly and foster productivity. The help desk is staffed by industry-certified professionals.

Value to Your Members

  • DEPENDABILITY
    Protect or advance the positive online relationship you have with your membership. Reduce the likelihood that your members will confront bugs, functionality problems, systems unavailability or incompatibility issues.

More information - please contact your Senior Business Consultant or email solutions@alloyacorp.org